Dryer

My Dryer Does Not Dry, Is Too Slow Or Dries Poorly!

Have you checked the circuit breaker or fuses at your electric panel?

The dryer filter may be full of lint.

The air outlet duct may be crushed or blocked.

The air exhaust on the outside of your home may be clogged or broken.

Are you using a cycle and drying options appropriate for the clothing to be dried?

Did you know that automatic drying cycles require a load of clothes of the same type comprising at least 80% of large items and only 20% of small items for the drying cycles to work correctly?

Is your dryer installed in a large enough room allowing it to get the air it needs? Consult the user manual for specifications.

Did you know that clothes dryers need routine maintenance every 18 months to keep them safe against fire and maintain their performance? In this case, a visit by one of our technicians is probably necessary. Call us without delay.

It is possible that the control system, the temperature detection system or your dryer heating elements are broken. In this case, a visit by one of our technicians is probably necessary. Call us right away.

My Dryer Has No Heat!

Have you checked the circuit breaker or fuses at your electric panel?

The propane tank (if applicable) may be empty.

There may be an interruption in service from your natural gas provider (if applicable).

Are you using a cycle with low heat drying options, such as Air Fluff?

Is your dryer installed in a large enough room allowing it to get the air it needs? Consult the user manual for specifications.

Did you know that clothes dryers need routine maintenance every 18 months to keep them safe against fire, maintain their performance and avoid triggering the heat protection system? In this case, a visit by one of our technicians is probably necessary, make an appointment online.

It is possible that the control system, the temperature detection system or your dryer heating elements are broken. In this case, a visit by one of our technicians is probably necessary. Call us without delay.

It is possible that the ignition system, the burner monitoring system or the gas pressure regulator on your dryer (if applicable) are defective. In this case, a visit by one of our technicians is probably necessary. Call us right away.

My Dryer Is Burning Hot Or Overheating!

The dryer filter may be full of lint.

The outlet pipe of air may be crushed or blocked.

The air exhaust on the outside of your home may be clogged or broken.

Are you using a cycle and drying options appropriate for the clothing to be dried?

Is your dryer installed in a large enough room allowing it to get the air it needs? Consult the user manual for specifications.

Did you know that clothes dryers need routine maintenance every 18 months to keep them safe against fire and maintain their performance? In this case, a visit by one of our technicians is probably necessary; make an appointment online.

It is possible that the control system, the temperature detection system or your dryer heating elements are broken. In this case, a visit by one of our technicians is probably necessary. Call us right away.

My Dryer Is Making Noise!

Is it possible that the load contains metal items such as belts or buttons?


Did you know that dryers need routine maintenance every 18 months to allow them to be safe against fire and reduce premature wear of the drive? In this case, a visit by one of our technicians is probably necessary; make an appointment online.

It is possible that your dryer’s motor or ventilation system is defective. In this case, a visit by one of our technicians is probably necessary. Call us right away.

My Dryer Will Not Turn On!

Have you checked the circuit breaker or fuses at your electric panel?

Is the dryer door is closed properly?

Are the cycle commands and drying options in the start position?

Did you know that dryers need routine maintenance every 18 months of use to allow them to be safe against fire and avoid triggering the safety shutdown system? In this case, a visit by one of our technicians is probably necessary; make an appointment online.

It is possible that your dryer’s control system, motor system or drive system is broken. In this case, a visit by one of our technicians is probably necessary. Call us right away.

My Dryer is Tearing or Damaging my Clothing!

Is it possible that the damaged items were put in the dryer along with clothing items containing zippers or metal parts?

Sharp objects could be stuck in your dryer drum.

It is possible that the drum support system of your dryer is defective. In this case, a visit by one of our technicians is probably necessary. Call us right away.

My Dryer Wrinkles My Clothes!

It is possible that your load is too heavy.

Did you know that automatic drying cycles require a load of clothes of the same type comprising at least 80% of large items and only 20% of small items for the drying cycles to work correctly?

It is possible that the laundry stayed in the dryer too long after the end of the drying cycle. Did you know that some dryers have extended tumbling options ("Extended Tumble") to prevent this kind of situation?

It is possible that certain types of clothing wrinkle simply by rotating inside the barrel during the drying cycle. Did you know that some dryers have options ("Wrinkle Block") to prevent this kind of situation?

It is possible that the laundry was spun too much in the washer before being put in the dryer. Did you know that some dryers have options involving a steam wrinkle remover ("Steam Dry ") to prevent this kind of situation?

It is possible that mechanical wrinkle block or steam dry systems may be defective. In this case, a visit by one of our technicians is probably necessary. Call us right away.

Montreal Location

 Address
6744, Jarry East,
Saint-Leonard, QC, H1P 1W3

 Phone
514-381-7288

 Business Hours
Parts and Services: Monday to Friday, from 8:30 am to 5:00 pm and Saturday from 9:00 am to 12:00 pm

Quebec City Location

 Address
6210 Wilfrid-Hamel Blvd.,
L'Ancienne-Lorette, QC, G2E 2H7

 Phone
Parts: 418-871-2434
Parts (toll-free): 1-800-463-3378
Services: 418-871-4043
Services (toll-free): 1-888-871-4043
Fax (toll-free): 1-800-461-2434
Fax: 418-871-4345

 Business Hours

Parts and Services: Monday to Friday, from 8:30 am to 5:00 pm and Saturday from 9:00 am to 12:00 pm

Repentigny Location

 Address
104 Laroche,
Repentigny, QC, J6A 7M5

 Phone
Parts and Services: 450-654-6744
Toll-free: 1-800-463-0119
Fax (toll-free): 1-800-581-1724
Fax: 450-581-0301

 Business Hours
Services: Monday to Friday, from 8:30 am to 5:00 pm and Saturday from 9:00 am to 12:00 pm
(By phone only on Saturday)

Parts: Monday to Friday, from 8:30 am to 5:00 pm (closed on Saturday)

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