Microwave Oven

My Microwave Does Not Work At All or Does Not Display Anything!

Have you checked the circuit breaker or fuses on your electrical panel?

Did you know that microwaves have thermal safeguards that are triggered in the event of overheating? In this case, a visit from one of our technicians is probably necessary. Call us right away.

Did you know that microwaves have a safety system that makes the unit unusable if it is started with the door ajar? In this case, a visit by one of our technicians is probably necessary; make an appointment online.

It is possible that the control or display system is defective. In this case, a visit by one of our technicians is probably necessary. Call us right away.

My Microwave Stopped Heating or Does Not Heat Enough!

Have you correctly programmed the power and cooking time?

Did you know that microwaves possess thermal safeguards that are triggered in the event of overheating? In this case, a visit by one of our technicians is probably necessary, make an appointment online.

Did you know that microwave ovens possess electronic sensors that can change the power of the device automatically and that they can get decalibrated? In this case, a visit by one of our technicians is probably necessary. Call without delay.

The control system or locking system may be defective. In this case, a visit by one of our technicians is probably necessary, make an appointment online.

The control system or the power system that creates the microwaves may be defective. Warning! This system functions at 4000 volts. In this case, a visit by one of our technicians is probably necessary. Call us right away.

My Microwave Will Not Start!

Is the door closed properly?

Did you correctly program the power and cooking time?

Did you know that microwave ovens possess thermal safeguards that are triggered in the event of overheating? Do you want one of our technicians to check your machine?

The control system or keyboard panel may be defective. In this case, a visit by one of our technicians is probably necessary. Call us right away.

My Microwave Makes Noise!

The turntable drive system may be incorrectly assembled or defective. In this case, a visit by one of our technicians is probably necessary. Call without delay.

Did you know that microwave ovens possess a mechanical rotating wave distribution system? This might be defective. In this case, a visit by one of our technicians is probably necessary; make an appointment online.

It is possible that the internal cooling system is defective. In this case, a visit by one of our technicians is probably necessary. Call us today.

The high-voltage transformer system or the power system which makes the waves may be defective. Warning! This system functions at 4000 volts. In this case, a visit by one of our technicians is probably necessary; make an appointment online.

If your device possesses a built-in kitchen hood, the motor or ventilation cages may be defective. In this case, a visit by one of our technicians is probably necessary. Call us right away.

My Microwave Blows the Circuit Breaker!

Did you know that microwave ovens must be plugged into an independent 15 amp circuit and that they should not share it with any other device?

Did you know that microwave ovens possess a security system that triggers the breaker if the unit is started with a misaligned or defective locking system? In this case, a visit by one of our technicians is probably necessary; make an appointment online.

The high-power system may be defective. Warning! This system operates at 4000 volts. In this case, a visit by one of our technicians is probably necessary. Call us right away.

My Microwave Displays an Error Code!

Error codes that can be fixed easily are listed in the user manual. Consult your user manual to find out what they mean. If the error code on your unit is not listed in the user manual, it is probably related to a major problem and it is not desirable for customers to open the unit to perform any checks. Warning! This system operates at 4000 volts. In this case, a visit by one of our technicians is probably necessary. Call us right away.

Montreal Location

 Address
6744, Jarry East,
Saint-Leonard, QC, H1P 1W3

 Phone
514-381-7288

 Business Hours
Parts and Services: Monday to Friday, from 8:30 am to 5:00 pm and Saturday from 9:00 am to 12:00 pm

Quebec City Location

 Address
6210 Wilfrid-Hamel Blvd.,
L'Ancienne-Lorette, QC, G2E 2H7

 Phone
Parts: 418-871-2434
Parts (toll-free): 1-800-463-3378
Services: 418-871-4043
Services (toll-free): 1-888-871-4043
Fax (toll-free): 1-800-461-2434
Fax: 418-871-4345

 Business Hours

Parts and Services: Monday to Friday, from 8:30 am to 5:00 pm and Saturday from 9:00 am to 12:00 pm

Repentigny Location

 Address
104 Laroche,
Repentigny, QC, J6A 7M5

 Phone
Parts and Services: 450-654-6744
Toll-free: 1-800-463-0119
Fax (toll-free): 1-800-581-1724
Fax: 450-581-0301

 Business Hours
Services: Monday to Friday, from 8:30 am to 5:00 pm and Saturday from 9:00 am to 12:00 pm
(By phone only on Saturday)

Parts: Monday to Friday, from 8:30 am to 5:00 pm (closed on Saturday)

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