Stove

Stove repair

At Ateliers G. Paquette, we repair household appliances. Are you having troubles with your gas or electric stove? We’ve made a list of the most common stove problems that our customers come to us with. Take a look and see if you’re able to troubleshoot your issue.

Electric stove

One or more of the cooktop heating elements isn’t working

The first thing to do is to check your circuit breaker box or fuse box to ensure that the electric current hasn’t been interrupted. If everything appears to be in order, turn your attention to the wiring for the heating elements. If the wires are burned or melted in any way, they’ll need to be replaced. Call one of our technicians to handle this job.

The stove is displaying an error code

Some error codes point to problems that are easy to resolve. For example, the code HE means “hot surface.” The meanings of the various codes are listed in the user’s manual. If the code isn’t found there, then it’s probably an electrical issue. Call one of our knowledgeable technicians to find out for sure.

The surface of my glass cooktop is stained

To remove water marks, use Weinman Cooktop Cleaner (also sold in a kit that includes a scraper and a cloth). This product protects the surface against sugar and salt, which can permanently stain glass-ceramic. Food residue that’s burnt on can be removed with a scraper. Also, try to use stainless steel pots and pans. Aluminum, copper and enameled cast iron can all cause permanent stains.

The indicator light on the stove won’t turn off

If your stove is turned off but seems to be telling you otherwise, then there’s probably a problem with the internal thermostat. Make an appointment with one of our technicians to get it fixed.

My induction cooktop won’t turn on

First, check your circuit breaker or fuse box. If everything looks fine, the pan or saucepan you’re using may be the issue. If it’s in poor condition or isn’t made for an induction cooktop, it will cause your cooktop to disable its heating element. Try using another pot or pan. Otherwise, the issue could be with the control system or the thermostat, in which case expert repair services are needed.

My induction cooktop is noisy

If the pot or pan you’re using is in poor condition, it may emit a shrill sound. Try using another induction cookware item. Alternatively, there could be a problem with the appliance’s internal circuit or control board. Call in one of our experts if a repair is needed.

One or more of the oven heating elements isn’t working

First, check your circuit breaker box or fuse box to ensure that the electric current hasn’t been interrupted. Next, check the wiring for the heating elements. If the wires are burned or melted or if the heating elements, command board or thermostat are defective, a visit from one of our technicians is a must.

The cooking timer isn’t working

Start by checking your circuit breakers or fuses. Next, verify that that your appliance isn’t set to the “energy saving” or “child lock” mode. Consult your user’s manual if you don’t know how to deactivate these functions. It’s also possible that the control board isn’t working. Alternatively, some of the wiring may have burned or melted and caused damage to the appliance’s internal components. Call in one of our technicians if you can’t resolve the problem.

The oven door stays locked

If your oven door won’t open, it’s possible that your appliance is set to the “child lock” mode. It may also be that the clean cycle was started then cancelled before the cycle finished. In this case, try beginning another clean cycle then stopping it after five minutes. If the oven still doesn’t unlock, there could be an issue with the control board, door lock or internal thermostat. Call in one of our technicians to fix the problem.

The oven is noisy

It’s normal to hear a bit of noise as yours appliance heats and cools. However, a loud banging sound means there’s a problem. If the noise stops when you open the oven door, the appliance’s convection blower may be unbalanced or defective (in most ovens, the blower motor stops when the door is opened). Alternatively, the oven’s cooling system may have malfunctioned. When this is the case, a repair technician has to be called in.
Also, if you have a built-in oven, remember to keep the door partly open after cooking. This will reduce the amount of time the cooling fan remains on for (up to 90 minutes).

The self-cleaning function doesn’t work well

To clean your oven properly, it’s important to remove the largest clumps of grease and wash the door with a cream cleaner like Tornade prior to starting the cycle. This prevents grease from recirculating through the machine during the clean cycle. Also, note that not every nook and cranny can be reached during the wash cycle. Areas such as the door edges and the front of the oven should be cleaned by hand after the clean cycle with an odourless oven cleaner like PRO-LINK.

The oven door remains dirty after cleaning

Common household cleaning products won’t remove the food residue that sticks to metal surfaces, in particular stainless steel. To effectively clean stainless steel surfaces, polish them with a cream cleaner like STAINLESS POLISH, then spray them with a cleaner with protective properties, such as PRO-LINK. This will close the pores in the metal and protect the surface against greasy fingers and acidic foods.

Gas stove

One or more of the burners won’t light

Check your circuit breakers or fuses. Next, depending on the appliance type, check if the propane gas tank is empty or if your natural gas supplier has posted a service interruption. Also, make sure that the various components of the burners have been properly assembled and are clean and dry. Alternatively, there could be an issue with the gas pressure regulator, the ignition or the burner monitoring system. If you suspect this is the case, call in a professional.

The cooktop burner flame is yellow

Make sure that your appliance’s installation conforms to the manufacturer’s recommended clearances (see your user’s manual). Otherwise, gas combustion may be affected. Additionally, be sure that the pots and pans you use are slightly smaller in diameter than the burner grate (as per the instructions in your user’s manual). Alternatively, there could be an issue with the gas pressure regulator. In this case, you should call in one of our technicians.

The furnace burners don’t light

Check your circuit breakers or fuses then make sure your propane gas tank isn’t empty or your natural gas supplier hasn’t posted a service interruption. There could also be an issue with the gas pressure regulator, the ignition system or the control board. Call in a professional if you suspect this is the case.

The oven burner flame is yellow

Make sure that your appliance’s installation conforms to the manufacturer’s recommended clearances (see your user’s manual). Otherwise, gas combustion may be affected. Additionally, be sure that the pots and pans you use are slightly smaller in diameter than the burner grate (as per the instructions in your user’s manual). Alternatively, there could be an issue with the gas pressure regulator, in which case you should call in one of our technicians.

The burner grates are difficult to clean

Common household cleaning products don’t remove burnt-on food residue from the pores of metal surfaces. Use a stain remover such as Tornade, which penetrates the pores of the burner grates and caps and loosens food residue, making them easier to clean.

The outside of the door is difficult to clean

Common household cleaning products won’t remove the food residue that sticks to metal surfaces, in particular stainless steel. To effectively clean stainless steel surfaces, polish them with a cream cleaner like STAINLESS POLISH, then spray it with a cleaner with protective properties, such as PRO-LINK. This will close the pores in the metal and protect the surface against greasy fingers and acidic foods.

We repair all appliance brands!

Our knowledgeable technicians are experts in household appliance repair. We can fix stoves from all major brands, including:

 

  • Blomberg
  • Danby
  • Electrolux
  • Fisher & Paykel
  • Frigidaire
  • General Electric
  • Hisense
  • Kenmore
  • LG
  • Samsung
  • Viking

 

At Ateliers G. Paquette, we offer superior appliance repair services, and you can count on our team to fix your stove. Contact us today to book an appointment with one of our experienced technicians.

Montreal Location

 Address
6744, Jarry East,
Saint-Leonard, QC, H1P 1W3

 Phone
514-381-7288

 Business Hours
Parts and Services: Monday to Friday, from 8:30 am to 5:00 pm and Saturday from 9:00 am to 12:00 pm

Quebec City Location

 Address
6210 Wilfrid-Hamel Blvd.,
L'Ancienne-Lorette, QC, G2E 2H7

 Phone
Parts: 418-871-2434
Parts (toll-free): 1-800-463-3378
Services: 418-871-4043
Services (toll-free): 1-888-871-4043
Fax (toll-free): 1-800-461-2434
Fax: 418-871-4345

 Business Hours

Parts and Services: Monday to Friday, from 8:30 am to 5:00 pm and Saturday from 9:00 am to 12:00 pm

Repentigny Location

 Address
104 Laroche,
Repentigny, QC, J6A 7M5

 Phone
Parts and Services: 450-654-6744
Toll-free: 1-800-463-0119
Fax (toll-free): 1-800-581-1724
Fax: 450-581-0301

 Business Hours
Services: Monday to Friday, from 8:30 am to 5:00 pm and Saturday from 9:00 am to 12:00 pm
(By phone only on Saturday)

Parts: Monday to Friday, from 8:30 am to 5:00 pm (closed on Saturday)

Copyright Ateliers G Paquette 2020 - Legal
Created by

Legal notice