
COMPANY | CAREER | CUSTOMER CENTRE |

GREATER MONTREAL CITY REGION: 514-381-7288
GREATER QUEBEC CITY REGION: 418-871-4043
ELSEWHERE IN QUEBEC: 1-800-463-0119

REFRIGERATOR REPAIR

REFRIGERATOR REPAIR IN MONTREAL AND THROUGHOUT QUEBEC
Is your refrigerator acting up? Before considering replacing it with a newer model, have you wondered if it could be repaired? Over time, it is perfectly normal for your appliance to lose efficiency and for small defects to become noticeable. At Ateliers G. Paquette, our team of experts has all the knowledge and parts required to repair your refrigerator!
MORE ABOUT US
Ateliers G. Paquette offers expert refrigerator repair services in Montreal and beyond. Our team of certified technicians responds quickly to home service calls. We diagnose and repair all types of breakdowns, including mechanical, electronic, or leaks. We also work on a wide variety of brands.
Thanks to our large inventory of spare parts, we can often repair your refrigerator without delay. Even older models or those out of warranty can be serviced. Ateliers G. Paquette also offers emergency service to quickly meet your needs. Our goal: to extend the life of your refrigerator and avoid premature replacement.
For refrigerator repairs in the Montreal or Quebec City regions, contact us by phone or online. For repairs elsewhere in Quebec, please call us toll-free at 1-800-463-0119. Benefit from professional, fast, and personalized service provided by one of the largest appliance specialists in the region.
We Repair All Refrigerators
We collaborate with the leading appliance manufacturers and ensure that our technicians have all the necessary training and information to repair your appliances, regardless of their brand. We work with the following brands, among others:
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Blomberg
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Electrolux
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Fisher & Paykel
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Frigidaire
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General Electric
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Hisense
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LG
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Samsung
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Viking
Is your refrigerator malfunctioning? Whatever the source of the problem, at Ateliers G. Paquette, our experts can repair your appliance. Do you have questions or want to schedule an appointment? Contact us.
BEFORE CALLING A REFRIGERATOR REPAIR SERVICE
To ensure a quick and efficient service, please have the brand, model, and serial number of your appliance ready before contacting us. This information allows the technician to prepare for the visit with the right parts and to intervene more quickly and effectively. You will usually find these details inside your refrigerator, often on a label affixed to one of the sides, at the back, or near the door. Having this information on hand when making your appointment will greatly facilitate the process and contribute to an accurate diagnosis.
THE MOST COMMON REFRIGERATOR PROBLEMS
Here are some issues that occur quite frequently. Please click on the one that concerns you to learn more about it. We also have a blog that addresses various troubling situations. Additionally, you can always count on us for answers in Montreal, Quebec City, and throughout Quebec. Don’t hesitate to contact us for any refrigerator repair needs.
I CAN’T GET MY FRIDGE DOOR CLEAN!
Ordinary maintenance products like Windex® are not effective enough to remove food residue that may remain stuck on the outer metal walls of refrigerators. This is particularly the case for stainless steel appliances. Food residues leave marks on the stainless steel that must be removed by polishing with a cream cleanser such as STAINLESS POLISH (product number 903069). Once the stains and toxins have been removed from the stainless steel panel, a maintenance and protective product such as the -PRO LINK® (YA007C product number) must be sprayed on these surfaces to block the metal pores and protect against finger acids and fat from foods. To purchase these products, visit one of our stores or order them online.
THE AIR FILTER INDICATOR LAMP IS ON!
Modern refrigerators do not need the little box of Arm & Hammer baking soda we used put in there to absorb food odors like onions and strawberries. They now have active carbon filters that must be replaced every three to six months, unlike baking soda. When the replacement light comes on, it means the time is up on that filter. Each refrigerator has a specific type of filter. Come see us at one of our three branches with your model number to get a new one. The indicator lamp can be reset by holding down the reset button in most cases.
I HAVE AN ERROR CODE!
The error codes that can be easily resolved are included in the user manual. For example, the code DO means "open door". Consult your user manual to find out what the codes mean.
If the error code displayed on your device is not in your user manual, it is probably related to a major issue involving the electronic controls in your refrigerator. In this case, a visit by one of our technicians is probably necessary. Call us right away.
THE BACK OF MY REFRIGERATOR IS MAKING NOISE!
Almost all modern refrigerators have an engine cooling fan, compressor, solenoid valves and high pressure lines that can make strange noises that can either be normal or can signal a possible defect. We have a team of experienced technicians who can tell the difference and give you an accurate picture of why your appliance is making noise. Call us right away to schedule a technician.
MY REFRIGERATOR FREEZER IS MAKING NOISE!
Modern refrigerators almost all have motor fans for air circulation, an electric defrost system, an ice machine, a system of ice distribution and low pressure lines that can make strange noises that can either be normal or can signal a possible defect. We have a team of experienced technicians who can tell the difference and give you an accurate picture of why your appliance is making noise. Do not wait to get fridge repaired! Schedule an appointment today!
THE ICE MACHINE STOPPED MAKING ICE!
Almost all modern refrigerators have a water filter. These activated carbon filters should be replaced every 3 months in order to not affect the flow of water from the water dispenser or ice production. A used filter will reduce the thickness of the ice cubes, which could jam the ice machine extractor or rake. Each refrigerator has a specific type of filter. Come see us at one of our three branches with your model number to get a new one.
If the freezer temperature is too high, this will prevent the ice maker from making ice. The suggested temperature is 0 ° F (-18 ° C).
Ice machines have a drive motor, a thermostatic system and a mechanical system for heating and expulsion of ice. Any of these functions can need repairs. In this case, a visit by one of our technicians is probably required. Call us right away.
MY FRIDGE DOESN'T SMELL GOOD!
Food odors like onions and strawberries can combine with other odors from the products in your fridge, creating a foul odor. Cleaning the interior walls should be done every three months to avoid this kind of unpleasantness. However, the ventilation ducts are not accessible for cleaning with common products like Hertel, as is the case for the walls of this one.
Activated carbon filters, which last up to a year, unlike bicarbonate, are available for standard appliances such as the Fridge Aid (product number 78956). These filters will trap milk and onion odors simply by placing them on one of the shelves. To purchase these products, visit one of our stores or order them directly online .
THERE IS FROST IN THE FREEZER!
Check that the door closes properly. A door left ajar overnight will cause an abnormal accumulation of ice in the freezer.
Check that the door seals are not cracked.
Modern refrigerators are equipped with an automatic defrost system comprising a mechanical or electronic frost control as well as defrost heaters and thermostatic safety features. All these components can cause defrost malfunctions and lead to an abnormal build up of frost in the freezer. In this case, a visit by one of our technicians is probably necessary to repair your refrigerator. Call us right away.
THERE IS CONDENSATION OR MOISTURE IN MY FRIDGE!
Check that the door closes properly. A door left ajar overnight will cause the temperature in the fridge to rise.
Check the control settings of the unit. The freezer should be at 0 ° F (-18 ° C) and the refrigerator at 37 ° F (3 ° C).
Check that all components are working (compressor, compressor cooling fan, freezer evaporator fan, etc.). Would you like one of our technicians to verify your appliance?
MY REFRIGERATOR IS NOT COLD!
Check that the door closes properly. A door left ajar overnight will cause the temperature in the fridge to rise.
Check the control settings of the unit. The freezer should be at 0 ° F (-18 ° C) and the refrigerator at 37 ° F (3 ° C).
Check that all components are working (compressor, compressor cooling fan, freezer evaporator fan, etc.). Would you like one of our technicians to verify your appliance?
MY REFRIGERATOR IS LEAKING!
Check that the door closes properly. A door left ajar overnight can cause an abnormal accumulation of condensation that can drip onto the floor.
Check that the door seals are not cracked.
Frost-free refrigerators all have a defrost system including drainage pipes. These pipes may be blocked or perforated. In this case, a visit by one of our technicians is probably necessary.
Fridge with an ice maker or water dispenser and ice all have valves, tank, water lines, a filter receptacle and a filter that can be cracked, frozen or perforated causing leaks. In this case, a visit by one of our technicians is probably necessary to repair it. Call us right away.